Frequently Asked Questions


πŸ‘‰ No, registration is only required to create a group card and not required to send your photo/video message.
πŸ‘‰ Each group card costs 10€ and includes unlimited phontos and video messages. You can also see our pricing page to see our discounts on buying multiple cards.
πŸ‘‰ In the free version of the service, you can send unlimited photos and only 2 video messages. In the paid version, you can send unlimited photos and video messages. This means that with the paid version, you have no limit on the number of video messages you can send.
πŸ‘‰ An unlimited number of people can sign your card.
πŸ‘‰ Free group cards will be accessible for 30 days after they are published. The paid card will be accessible online for at least one year from the delivery date. This is to ensure that the card will be available even if storage limits are reached, but in practice, the card is likely to remain available indefinitely.
πŸ‘‰ Once the card is created, a unique and non-searchable share URL is generated. This URL can be shared with others to allow them to access the card. There are billions of possible share URLs, so it is unlikely that someone will be able to guess it. However, if you need to change the URL because it has been shared with the wrong people, you can contact us and we will be happy to assist you in making the change.
πŸ‘‰ We are working on having this feature as soon as possible.


πŸ‘‰ To change your password, you can go to the Settings page and look for the option to update your password. Simply follow the prompts to enter and confirm your new password.
πŸ‘‰ To change your email address, you can go to the Settings page and look for the option to update your email address. Simply follow the prompts to enter and confirm your new email address.
πŸ‘‰ You can logout of your account by going to your account profile page and clicking the logout button.



If you need a copy of your receipt/invoice, please contact us at with all the relevant details. We will be happy to send you a copy of your receipt/invoice as soon as possible.

Group Cards


To delete a photo or video message, follow these steps:

  1. Go to the dashboard and select the group card where the photo or video message was sent.
  2. On the right down corner of the message, click on the delete icon.

This will remove the photo or video message from the group.


You can send the group card/story to the recipient by publishing the group card/story and copying the link. To do this:

  1. Go to the Dashboard
  2. Select the group card/story
  3. Click on "Publish story" in the STORY SETTINGS section
  4. Copy the link from the LINKs section. Click on "Published story" to get the link
  5. Send the link via Whatsapp, email, or any other social network

Please be aware that once the story is published, it cannot be modified.


Only the admin of a group can delete a group card. To delete a group card, follow these steps:

  1. Log in to your account.
  2. Go to the Dashboard by clicking on the icon in the top right corner of the page.
  3. From the Dashboard, select the group card you want to delete.
  4. Click on the "Delete Story" button.

Please note that deleting a group card will also delete all the videos and photos that are included on it. Be sure to carefully consider whether you want to delete a group card before taking this action.

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